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Integration Managed Service

 

akto is your trusted partner to provide ongoing proactive management and support of your integration environment. Our service incorporates proactive tasks such as monitoring, patching and change control activities which contribute to the health and stability of integration services.

Further, akto provides timely access to a service delivery team that responds in a timely manner to requests for service, or any issues that arise related to integration. Support may also include assisting and mentoring your internal integration staff to build their capability around your integration platform.

The akto Integration Managed Services solution scales according to the growth and adoption of your integration platform.

 

 

Benefits


akto not only frees the operational burden from your internal team, but does so with a highly skilled team that provides breadth and depth of talent to help you proactively optimise your integration investment.

Management activities comprised of services from a customer success team, including Service Delivery Management, Account Management, Architecture and Advisory Services; underpinned by systems and reporting for oversight and control

Proactive Services such as Monitoring, Patch/Release Review and Application and Periodic System Health Review to maintain environment uptime

Reactive Support Services from our managed service team to perform service requests or respond to incidents within committed service response times

 

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